VoIP Security Solutions

Business Value
Presents an exciting new opportunity for our Voice reseller partners to offer VoIP/SIP security solutions for Open Source communications, VoIP/SIP deployments, and related products and solutions to their customers. Instead of simply installing a PBX/IP-PBX, the opportunity exists for deploying a broad mix of security tools, from border controllers to dedicated firewalls for VOIP/SIP traffic & endpoints to intrusion detection/prevention systems, to secure VOIP/SIP traffic and provide secure converged IP communications, in which business class communications coverage is available throughout offices, across a campus, and cellular networks. Open Source-based communications deployment enables Voice reseller channel partners to capitalize on the trend for Open Source communications, providing VoIP/SIP Security, IP-PBXs, IP phones, FMC, mobile communications devices, mobile device security, and other communications solutions.

VoIP/SIP Security for Voice Resellers
Businesses of all sizes are demanding the savings and productivity advantages of replacing traditional phone systems with Voice over IP (VoIP). While this demand for Open Source increases, the lack of cohesive VoIP/SIP Security solution can be a significant barrier to keeping and winning new customers . By integrating VoIP/SIP security into the customer’s converged network Voice Resellers will extend their position at the vanguard of security for IP communications.

Resellers can empower their customers with a secure communication system that enables them to look and act like a Fortune 1000 business, without the heavy burden to the bottom line. Resellers will have access to advanced security solutions for IP telephony which provide next generation voice protection as compared to existing systems such as preserving the confidentiality and integrity of messaging, preventing replay attacks or message spoofing, providing for the authentication and privacy of the participants in a session, and preventing DoS attacks.
 

Benefits of this powerful Open Source telephony solution include

	increased operational flexibility
	reduce move, add and change expenses
	enhanced economies of scale for transmission services and
	reduce long-term equipment costs.

 

Open Source PBX's are gaining significant momentum in the market place because they are easy to deploy and they offer resellers and customers the ability to use it as a development platform for customized solutions.

The top three benefits for resellers are

	Providing their customers with complete security solutions for Open Source and VoIP/SIP platforms tailored for small business and enterprise business applications
	Providing better productivity and gaining competitive advantage. Differentiation is key to survival and winning.
	Voice VARs technology and services expertise along with Open Source communications solutions allows resellers to jointly deliver secure end-to-end Open Source VoIP/SIP, Vo-WLAN, FMC, cellular enabled, and Mobile Voice and Data solutions to their clients, enabling them to maintain competitive advantage, increase revenue and reduce costs.

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Technology Value

How a VAR’s expertise and strength lends itself to answering the business value issues surrounding VoIP/SIP Security implementations

VoIP/SIP Security for Voice Resellers

IP-based voice networks require new security strategies and pose cultural issues not faced when protecting data networks. The many layers of a VoIP network each require their own security strategies. From the SIP firewall to call management and registration, each element of the network will present fresh challenges for resellers new to VoIP/SIP.
 

Attacks on VoIP/SIP communication deployments are expected by some to increase as the number of organizations utilizing the technology increases. Traditional (legacy) security solutions don't scale well or provide the needed services for the evolving IPT business communications environment. Legacy Firewalls are generally not compatible with SIP media flows, due to NAT [network address translation] issues and the security concerns raised by the need to pinhole the firewall to open the port used for SIP signaling [port 5060] as well as any associated media ports (UDP ports in the case of ViPr). The sheer number of users, the rich mix of applications and the diverse types of carriers require highly customized solutions.
 

Voice resellers can now gain the knowledge required to supply security solutions needed to support VoIP/SIP communications networks regardless of whether they connect via wired, wireless or remote access. Voice Resellers can provide customers with a complete security infrastructure for IP communications, messaging, mobile endpoint security, data in motion security, network infrastructure products and solutions that enable secure communications between clients across the network.
 

They enable quality communications to achieve the performance that Open Source communications and VoIP/SIP deployments require. Voice resellers are providing a significant security improvement for VoIP and mobile applications, providing the services and meeting the expectations of users.
 

It allows Voice Resellers to combine the capabilities of Telephony, VoIP/SIP and Security to protect against voice spam, session hijacking, redirection, and identity theft, and others allowing to securely deploy and deliver VoIP/SIP networks that solve the issues of quickly delivering voice and data services while reducing the initial capital expense and ongoing costs of operating and managing the network.
 

It enables Voice Reseller’s customers to successfully to adopt VoIP/SIP communications of all types without jeopardizing the security of their network and meet the needs of both the residential and business customers all the way to the last mile.

Voice resellers provide customers with converged network infrastructure products, security, and IP telephony platforms that enable business class VoIP/SIP quality.
 

The Voice resellersas a strategic deployment partner, can take advantage of sales opportunities for Open Source communications solutions providing secure converged networks throughout Data deployments to broaden their customer’s scope of capabilities and reach.
 

Opportunities

	Provide security solutions to protect customers against faulty or hacked communication servers, defend against disruption (e.g., denial-of-service attacks), protect VoIP/SIP traffic privacy, protect data in motion, protect communications and data on end point devices, and protect access to network resources.
	Provide organizations that are moving locations, replacing old phone systems or just looking for a faster, better, less expensive, and more capable communications solution, such as business class Open Source communications hardware & software productivity enhancing features that typically cost hundreds of thousands of dollars.
	Implement secure voice infrastructure for new VoIP/SIP IP-PBX deployments
	Enhance/Upgrade existing network infrastructure to provide IP Phones, PoE for SIP endpoints, communications devices, high speed switching, VoIP QoS, Mobility, multi-homing and network continuity.
	Broaden enterprise network services to include VoIP/SIP compatible VoWLAN architectures, Cellular, Mobile Devices, etc.
	Securely extend communications services through VoIP/SIP security architecture that provides management focal point and scalability
	Enhance the existing IP core to deliver secure IP-PBX/mobile integration solutions for greater control over mobile phones, presence-based interactive multimedia enterprise and personal communications services.
	Provide integrated Open Source IP communications applications

Why an end user wants to take on Open Source security solutions from a Voice VAR based on their particular strengths
Deploying a secure Open Source communications network requires the implementation of voice enabled high speed switching & routing, QoS, and security of all network layers (IP Transport/Packet Handling Layer, Policy and Control Layer and Application & Service Layer) to ensure voice quality and protect from the vast and constantly changing network attacks that providers are facing daily from both inside and outside of the network.

Security is currently focused primarily on data. VoIP/SIP communications networks need to support mixed traffic and provide transport layer security. VoIP/SIP communications will require this single layer focus to be significantly expanded to a complex, multi-layer solution including the need to secure the media, control and signaling layers and service/application layer security, and the endpoint device over the wireless deployment.

With IP telephony there is no longer any concept of a simple network. In order to differentiate themselves, Voice Resellers must take particular pains to ensure that they provide their customers with a secure solid “5-nines” quality communications network infrastructure. Customers look to experienced Voice resellers that are highly customer facing with experience to identify their business challenges and provide a secure network infrastructure for data & communications solutions is an important differentiator.
 

Ancillary benefits to VAR
Finding new business takes up a lot of rellers’ time and technical resources, Westcon Group provides the Network Reseller partners with a proven and cost effective program, products, and support to help them develop sales in the Open Source communications, Security, VoWLAN and FMC market

Westcon Group provides Voice resellers with a one-stop destination for unprecedented product choice in Open Source communications platforms, related products and services,

Further, by converging voice, network, and security services into a seamless network, Voice resellers can leverage their brand and their existing services to differentiate themselves in the market through the offer of ever more sophisticated services.